I just experimented with a cloud category template, and after I connected it to
the cloud library template everything is just collapsed, I have blank page on my category page
and as well on every post. When I connect it back to the NO TEMPLATE still everything remain the same.
Help tomorrow evening this newspaper needs to bi LIVE.
I think the problem is connected to tagDiv Standard Pack, I even deleted it, and installed again but
everything remains the same.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
How can I clear the cache?
I deactivated all and I think that WPForms Lite plugin caused the problem.
Now when I tried again the only conflict is done by
tagDiv Standard Pack, when its on I have on few pages completely blank black page,
when I deactivate it most of the pages working OK except the single post, it gives error
I even dowloaded a sigle post template from the cloud
and I assigned it to all single posts but it just dont show up
Cloud library dont work – Invalid reply from server endpoint.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Hi, your team already contacted me and tried to solve the situation on the backed of my website, without luck, the come to the same conclusion that the tagDiv Standard Pack creating the problems on my website, and when its turned ON I getting black pages on my one-post page.The issue still remain when I turn on JUST the official plugins (without any other plugin). And as well when I install any plugins that your company recommending I got the same blank page, with almost every plugin. I urgently need to be resolved this problem, because I need to install some plugins to speed up my website, because it is loading extremely slow. Again I want to use just the plugins that you already tested with the Theme. So my question is would you like to I create backup with the duplicator, and send ti to you to test it??? Because its not the best idea to test my site till is up and running and I have frequent visitors.
Next problem: the Viber and whatsapp didn’t show on my one-post page, the rest of the social buttons working but this two doesn’t show up.
Hello !
Viber and Whatsapp are mobile apps and they will not render on Desktop device.
For the other problem we will reply via e-mail.
Thank you !
Thanks a lot for all the help I got from your company,
I achieved this
https://i.postimg.cc/wMHyNKs4/20.jpg
