URGENT! Site off the air after update

Posted in: Newspaper
Post count: 27

My friends,
today updated the Newspaper, but when you follow guidance to update the plugin Revolution Slider V5, as is the site of you, just my site was down and even completely uninstalling the plugin, still out of breath the front end. I hope you can help me muuito quickly because the site is down.
Warnings are these:

Warning: require_once(/home/motd46y9gd4fggg/public_html/wp-content/plugins/revslider/includes/framework/include-framework.php): failed to open stream: No such file or directory in /home/motd46y9gd4fggg/public_html/wp-content/plugins/revslider/revslider.php on line 59

Fatal error: require_once(): Failed opening required ‘/home/motd46y9gd4fggg/public_html/wp-content/plugins/revslider/includes/framework/include-framework.php’ (include_path=’.:/opt/php55/lib/php’) in /home/motd46y9gd4fggg/public_html/wp-content/plugins/revslider/revslider.php on line 59

Post count: 9544

Via FTP delete the jscomposer folder in plugins folder.

Install clean version.

You may need to clear all caching/CDN as applicable; also clear ‘transients’ using WP-optimize.

Always keep backup of working site as snapshot so you can roll back if needed.

Good luck!

Post count: 27

Thank you! Chris S wrote.
It worked clearing the cache, but the problem was with the revslider plugin. And now I am in doubt which of the folders I get the plugin to install. revslider.zip or revolution_slider_5. This second folder is causing the problem, as requested license key. Already revslider.zip folder does not have the version 5

Post count: 27

It has two revslider.zip folders. One is in Newspaper-tf / plugins and the other is in newspaper-tfplugins / revolution_slider_5 /
What is the right? and where I put this zip folder? In the folder / theme includes or directly install the plugin.
Sorry, but after this problem I was really confused.

Post count: 22421

Hi,
The plugin form the revolution slider 5 folder is the correct version. The activation message will appear but it can be ignored. It seems they added this message in the current version but we cannot provide a license key as the plugin is a free version bundled with the theme. We will provide updates to it so you will not nerd any activation key to use it.
Thank you!

Post count: 27

Thank you friend.
Confirms please: newspaper-tf / plugins / revolution_slider_5 / revslider.zip?
And where do you install? In the folder includes / theme Plugins Newspaper or wordpress plugins session?

Post count: 27

Reminding you that in the current situation I do not have the plugin installed earlier.

Post count: 22421

Hi,
Maybe this guide could prove useful: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
From the plugins section of WP-> add new and select the path specified.
Thank you!

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