I have a problem I believe many others have also. I am using your updated newspaper 8. I know it uses TagDiv. In your documentation, I seemed to read that I will also need Visual Composer. I went to purchase Visual Composer. I install it, but does not give me the opportunity to activate it. So first question, do I need visual composer to take full advantage of the TagDiv Composer? If yes, why is it not working?
Second problem is, when I tried to create a new page using TagDiv Composer, it’s not allowing me to move and drop elements.
Is there any thing I need to do first?
In summary, with the new Newspaper 8, I am unable to move and drop elements to create my new home page. And also my new visual composer is not allowing me to activate it.
Thank you
Hello,
Please provide the exact documentation page where you saw that visual composer is needed for our builder. This is definitely not the case. Our builder does not need another builder to work Our theme needed visual composer until the previous version but since newspaper 8, visual composer is no longer a required plugin but rather an optional one. You do not have to buy visual composer as it is already included in the theme package but not required by any means to run the theme properly.
Please provide the link to where you read this so we can inspect it and make the proper corrections if necessary.
Thank you!
Here is the page. https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
But you did not answer the most important question. I am operating from Washington DC and I realised that when I try to create a new page using TagDiv Composer, once I click on “add element”, I can see the elements, but I cannot move any to any page on the right. It shows a white page on the right but no element can be moved there. That’s why I had purchased Visual Composer because it was not working. So my question is, does it have to do with where I am operating from. I am also using a Google Chrome browser, does it have to do with the browser? I am also using a Window 10 laptop, does it have to do with the version of the Window I am using? The bottom line is even after watching your video, which is not detailed as it assumed that elements would be moved easily. But they are not moving. Maybe I should mention that once I open to create a new page, I see Back end editor and TagDiv composer, and once I choose TagDiv and proceed to add an element, it is just frozen from there. Your demonstration is gorgeous, but it’s simply not working for many of us.
I have solved the problem and I understand why others may have it. For TagDiv Composer to work, the site have to be secure. Not, just having an SSL certificate but you must be sure that part of the site is not secure. There’s a WordPress plugin that solves the problem for those who already have an SSL certificate. It takes 5 minutes to fix. Once your site is secure with a green padlock, your TagDiv composer would start to function normally. The only problem now is that it still takes some time to open after you move the element, it takes like forever. How can I fix that one?
Hey! Thanks for sharing your solution. I’m having the same problem. What’s the name of the plugin you used? Thank you!
The TagDiv Composer not allowing elements to be moved and not even showing all the elements.
Hello,
Are you maybe seeing an error message at the top of the screen as well? If the answer is yes, then please do not use this option of the seo by yoast plugin: https://www.screencast.com/t/n8Cc35EofLh
The option is known to cause problems with the tagdiv composer.
Thank you!
No I am not using Yoast SEO. I am using All In One SEO. When I try to move any element, it takes years pretending to be loading but nothing happens. There seems to be a fundamental problem with the updated version of the theme.
No, there is no issue with the update. It works properly and has been thoroughly tested. It is your install that has problems, not the theme. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Our site works properly based in California, server in Texas, Windows 10, Chrome, with TD Composer. Those elements have nothing to do with whether the plugin works.
Usually it’s due to a javascript conflict from another plugin, weird settings from using CDN or optimizer/compression plugin/service/host, a bad plugin added to Chrome (extension), corrupt cache, having more than one page builder active at same time (you can only use VC or TDC not both), etc.
It is so sad that I have tried all these things but this does not seem to work for thousands of people. The update is nice but if thousands of people all over the world cannot implement it, it looks a bit like a small failure. I disabled the plugins, purged cache from CDN and the entire wordpress site, disabled plugin one by one. But when I try to drop elements to the incryption area, it takes years to drop them. Also, I cannot even see the entire elements. I am using a Window 10 and doing all these things on Chrome. This does not seem to work for thousands of us.
don’t mean to sound harsh. given the fact that so many users are complaining about it, this loading problem with TD composer is definitely not neglectable. I think you should test the theme with major plugin setting first and try to fix the conflict problem or make the composer actually “lighter” to use, instead of telling the users to give up using those plugins which make wordpress better
It does not matter whether you sound harsh or not, it always display our level of understanding and tolerance. The main issue now is that the theme does not allow us to select slider revolution. There seem to be myriad of complications with the new updated version of the theme and thousands of people seem to be facing the same gruesome challenges.
I was able to make the theme work even though slider revolution is still unable to work for me and several people.
For those experiencing the same problem, after clearing your cache, for your browser, your CDN, and your website and any other cache that you can clear, you need to disable all the plugins except TagDiv Composer only.
But be careful because this will only work if your site is secure. Having a secure site would mean these two things, having an SSL installed on it and making sure the green key shows on the browser.
If you have an SSL on it but the green key is not showing, it won’t work. In that case you will need to install the plugin “Really Simple SSL” to make it secure. In most cases it will work.
Once, you have installed that plugin, disable all other plugins, except TagDiv plugin and Really Simple SSL plugin.
Do not try to edit your current home page using TagDiv. Leave your current home page and create another home page. This will work and you will just move and drop elements.
But there are still other problems. You may not see all the elements. You will need to search others that you cannot see by entering for instance slider, big slide, block 20, etc, on the left side where you pick the blocks.
Having done all that, it will work but the slider revolution may, sadly and regrettably, not work, as it is in my case.
Hello,
If you have problems with the tagdiv composer please contact us via email at contact@tagdiv.com and we will look into it.
We are aware of an issue for the moment with the composer and that is caused by this setting of seo yoast: https://www.screencast.com/t/n8Cc35EofLh
The option is known to cause problems with the tagdiv composer.
If you have trouble using the builder please use this guide: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ and this one: https://forum.tagdiv.com/tagdiv-composer-tutorial/
And we are not forcing anyone to use it though. You can still use visual composer if you feel the new page builder is not for you. We will still provide visual composer as well as updates for it, so it can still be used. We will not release new content for visual composer but that does not mean it will not work anymore.
As for the revolution slider, I’m not sure why you say it will not work as it works as expected for us and is present among the page builder elements: https://www.screencast.com/t/sFZ5yFhE
Other plugins that do not have a predefined elements can be added to the page using the shortcode implementation.
Thank you!
I have sent an email to you. Thanks
What’s this secure site suggestion? Is this true that it only works on https sites?
That’s correct.It only works on websites that have ‘SSL’ and that display the green padlock on the browser. I am even doing an article on it on simonateba.com. Sometimes even when you have purchased SSL, it still does not work. In that case you need to add a plugin to your WordPress site. It only works if your wordpress site is secure. I have spent days trying different things and it only worked for me and several others when the green padlock appeared on the browser. To understand what I am talking about, go to your browser and type nytimes.com or washingtonpost.com and you will realise that there is a green padlock that appears on the left. That’s how you know your website is secure. If it shows an i, with no green padlock, your website is not secure. The thing about writing code and reeling out products is that it takes time to get perfect and it’s the users who will tell you what’s wrong with and how you can improve it. That’s what Facebook and Google do. But if you’re not ready to hear from the users who are facing challenges, you’re shooting yourself in the foot.
Hi Seeking…
yes I get the ssl thing…
Ok that’s ridiculous, how many of us are SSL?
No commerce on my site so no need for it – where is this in the tutorials etc?
How can tagdiv possible justify making this move without an absolutely clear statement before people updated to Newpaper8?
Why has no-one from tagdiv agreed/denied with your statement since you brought this up?
Chris S do you have view here on this? And please don’t say ‘You should be SSL for SEO’ because that’s not the case yet at all…
TagDiv will not say anything because it is true. I have tested it and when I removed SSL, the TagDiv composer stopped working, when I re-activated it, it was just fine. So that’s the truth. Also, this updated version has a lot of imperfections as thousands of people are affected. Everywhere you turn to it’s the same ugly complaint. Also, this theme does not allow you to import the type of block or grid that you would want to, or the type of slide that you would want to. There are many many things missing or many areas not affected by this updated version. It’s a tough task.
Hello,
Thank you for your suggestions regarding the ssl problem. We have yet to identify it nor did we identify the thousands of users that have this issue. I will pass this information on to the development team for testing as if there is a problem regarding ssl, we will find it and provide the proper fix. Until now we have not seen this issue. Can you be more specific and provide the proper details to the exact steps we need to take in order to recreate the problem?
Thank you!
