Urgent, tagdiv editor is not opening

Posted in: Newspaper
Post count: 17

Website: https://watercraftjournal.com/

I have migrated my website from subdomain to real domain but after migration my agdiv editor is not opening and this error is coming in console

Errors: https://postimg.cc/XXCNQR4B

Post count: 27744

Hello,

Please use another footer and try to edit it, and check after.

Thank you!

Post count: 17

Same error, It’s not the footer template problem, none of the templates is working, Please solve this urgently
https://postimg.cc/N9WHZRK6

Post count: 27744

Hi,

How did you do the import? Dop you have the same settings for both websites?

Thank you!

Post count: 17

Yes exactly same, I was working in a demo domain till now for development purpose, and when the website is ready this is what i do for the migration:
1. export the complete database and import in new website through phpmyadmin panel
2. Download all files from demo website files panel and paste in new website

Lastly I have changed the site_url and home url from databse to new website doamin.

Post count: 17

Any update on the tagdiv editor, I’m unable to edit the template

Post count: 27744

Hello,

I think that import wasn’t made correctly, I recommend to use the duplicator plugin -> https://duplicator.com/how-to-migrate-wordpress-site/

Thank you!

Post count: 17

My website data is really huge, I have carefully imported complete database and complete files, also the website is in production mode, I can’t do another migration now, please help on this, if you need access, I will give you via email

What if I reinstall the theme? will it solve the issue

  • This reply was modified 1 year by Saniya.
Post count: 27744

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Post count: 27744

Hi,

We only provide support via email, we do not organize Zoom calls.

Thank you!

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