[URGENT] Weird New Menu + Text Logo After After Recent Update !!

Posted in: Newspaper
Post count: 11
khurki
#118510
Jun 13, 2016 at 10:26 am

My Website Khurki.net has a weird new menu on top. And the LOGO also appears in TEXT format.
I am not liking this and I am unable to disable this.

What to do????

Post count: 23312
Catalin
#118620
Jun 13, 2016 at 4:09 pm

Hello khurki,

I have checked your website and I saw that you have updated the theme to the latest version of it (Newspaper 7.1.1) but also, I have noticed that all the style comes from your old version, Newspaper 6.7.1 as you can see here -> http://screencast.com/t/7kg0mZtHkZ This behaviour appears because perhaps, you are using CDN system. So, to solve this problem, please try to clear all your caches (inclusive CACHE SERVER), purge CDN file and test it again and check the results. Until now, we have encountered this problem and all of the customers which were had this issue were solved it by deleting the cache server. Please try to contact your hosting provider and request them to clear the server cache.

Hope this helps and let us know how it goes!

Thanks for your understanding!

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