Hello
I think in the past it was working fine, but now I have to manualy activate lightbox for all images in my post…
Is there a way to have lightbox activated by default ?
And if lightbox is not enabled on the image, it’s not clickable on the page, even if the link si suppose to go to media file…
Hello!
There is a global setting too. Please check our guide from here: https://forum.tagdiv.com/modal-window/
Hope that helps you!
Thank you!
Hello Bettina,
This setting was already activated… but it doesn’t seem to work anymore…
It was working in the past…
Hello !
Please make sure that the image is set in the post as you can see here: https://www.screencast.com/t/ay6AGhMIM8 I have tested this on our side and it works perfectly.
Please check and let us know !
Thank you !
Hello Vlad
My problem is that I have to manually switch on the light box setting for every picture I add in my articles.
When I add a picture the light box switch is off.
Hello!
Please start looking for a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Let us know the results!
Thank you!
Ok I tried with all my plugin deactivated and General Modal Image activated in the theme settings and it’s still not working.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
