User Registration Issues

Posted in: Newspaper
Post count: 13

User registration emails are not shooting off for some reason. Also, the user registration is not accepting the domain extension .online

Kindly assist.
Thank you

Post count: 13

The website is http://www.lowcosthousing.online
login: http://www.lowcosthousing.online/wp-admin

  • This reply was modified 9 years by Bogdan B..
Post count: 22421

hello,

Please do not post your login information here as this is a public forum and other will be able to see them. Please disable all plugins except visual composer,clear cache and reset cdn files if you use it. Then test the registration again. i saw that you use many untested plugins so there is most likely a plugin conflict going on. Please also change your admin login to prevent any unwanted users accessing your site.
If you want to provide private information please do so via email at contact@tagdiv.com

Thank you!

Post count: 13

Hello Bogdan,

All the plugins are tested and compatible with the current version of wordpress. Also, the users are getting registered, however, the registration email to the “user” is not going out. The admin notification email about a “new user registration” is working fine.

Also .online users are not being accepted and the theme is throwing up an error.

Hope to get your help soon.

Thanks,
Sumit Malhotra (Mr.)

Post count: 22421

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!
Bogdan B

Post count: 13

Email sent a long time back.

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