using tagdiv composer and wp bakery page builder

Posted in: Newsmag
Post count: 27
Achim
#293530
May 7, 2019 at 11:11 am

Since updating to the latest version(s) the single image size elements on a page build with wp bakery page builder do render wrong.
turning off the tagdiv composer plugin renders the images correctly again (but with some errors codes on the page), so I presume it lies within the tagdiv composer…

any help would be appreciated…

thanks.

page with both plugins active:
https://imagizer.imageshack.com/img924/6517/NufNQd.png

page without tagdiv composer (how the images should look):
https://imagizer.imageshack.com/img921/9589/8TwPxq.png

  • This topic was modified 7 years by Achim.
  • This topic was modified 7 years by Achim.
  • This topic was modified 7 years by Achim.
  • This topic was modified 7 years by Achim.
  • This topic was modified 7 years by Achim.
Post count: 23312
Catalin
#293778
May 8, 2019 at 10:42 am

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your setup page.

Thank you!

Post count: 27
Achim
#294506
May 11, 2019 at 5:43 pm

any news?

Post count: 35449
Calin
#294614
May 13, 2019 at 8:44 am

Hi,

I tried to connect to your website, but something is not right with the credentials that you , this is how will look for me after insert the credentials -> https://www.screencast.com/t/fD3vznuwHdN please recheck the credentials and provide theme again.

Thank you!

Post count: 27
Achim
#294798
May 13, 2019 at 4:53 pm

Hey Calin,
it would be very helpful to provide the steps necessary for the fix. I don’t want to contact support any time, the problem may arise 😉
thx.

Post count: 35449
Calin
#294869
May 14, 2019 at 8:42 am

Hi,

The fix that I provide will be include in the coming update; the fix for the single image can be get from here -> – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer
– http://prntscr.com/nikwre
The single images will look and function correctly after doing this.

Thank you!

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