Using tagDiv Composer – Text Editor does not work

Posted in: Newsmag
Post count: 16

When I try adding a text element to my page with tagDiv Composer, I first create a row and then add a “Column text” element into that row, which works fine.

But when I then want to change the actual text inside of that text element, I click “Edit content” button, and a popup appears which loads infinitely.

Effectively, I cannot use the text editor :/

Here’s a screenshot:
https://imgur.com/a/TTtw0pA

Notes:
– I tried both in Chrome and Firefox – same issue.
– The error in Dev Tools console says “ReferenceError: jQuery is not defined”
– I am using Newsmag 4.9 with both tagDiv Composer and WPBakery Page Builder plugins active (updated them all to the latest version that comes bundled with the theme update via Envato market)
– I am testing on a localhost on Windows

Post count: 23312

Hi,

Please redownload again the latest version from Theme Forest because this issue was fixed today.

Thank you!

Post count: 16

Indeed, now it works! Thanks!

Post count: 23

Hello,

Is this updated version the one that was built May 21, 2019? I just want to make sure I have the most updated version.

Thanks!

Post count: 23312

Hi RCounsell,

The latest theme update was made on 1 June 2019. To be sure that you are using the latest theme version you need to download it again and install it via FTP way.

Hope this helps!

Thank you!

Post count: 23

Hi Catalin,

Thanks for the reply!
Is that the latest update to the theme or the tagdiv composer plugin? When I redownloaded the plugin, deactivated and removed the old plugin, reuploaded and then activated the newly downloaded plugin, it still prompted me to update. When I clicked update, it said it was successfully updated but then it still gave me the update prompt.

Any clue what I may be doing wrong?

Thanks!

Post count: 23312

Hi,

Before each update, you need to remove all of the old plugins and install them from the Theme panel -> Plugins section. Please note that our theme has a system which does not allow you to rule the theme with an old version to your plugins and that’s why you receive that information.

Hope this helps!

Thank you!

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