First of all let me start by saying that we have been TagDiv / Newspaper users for 2 years now and after all this time in our opinion TagDiv continues to deliver the best quality theme we could find (although we were a bit lucky at the time to pick NP, not that much research behind it, lucky us :)).
The website: http://goalpoint.pt/
Now to the plead for help:
– We’ve just updated from version 4.x to 7.1.1 (yes, it was an odissey)
– After launch most of the stuff is working great and we are very happy with our new website (hey TagDiv, time to refresh our screenshot in your showcase gallery) but we have a couple of problems still that maybe the community and/or TagDiv can comment on:
1 – Mobile translations? – Our site is written mainly in portuguese so we always used the translation mode in the theme panel with no problems. We did it again. Everything looks fine except for… the mobile theme. “Latest Articles”, “About Us” and “Follow us” are translated in the web version but persist in english in the mobile version. Is there a place were we can/should edit this information? Tks
2 – “Invisible” News Ticker – After updating to 7.1.1 and updating Visual Composer and Social Counter accordingly everything looked fine in staging. Yet, after going live, the top news ticker disappeared and is nowere to be found. We’ve removed it and reinserted it several times with no success. We can see it in the homepage builder mode but it stopped showing. The curious part is that we have the staging version running exacly at the same update level (except content) in our servers and it looks fine. Hints?
There are some other minor (so to speak) problems like category exclusion filtering in various homepage components messing up the category atribuition/relations but those are probably either mistakes on our side or bugs to be attended in the future. These two problems are the only main issues between us and a more than great website (and so much faster) for our objectives.
Thanks in advance for any help, much appreciated
Pedro Ferreira
http://goalpoint.pt/
Hello Pedro,
First of all, I want to thank you for your kind words and also, I am glad that I see that our clients are very excited, satisfied and happy with our theme.
For your first request, if you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
For your second request, I have checked your website I saw that you News Sticker block it is not set properly and that’s why it does not show anything. Please try to check the News Ticker Settings and check the settings to be some valid settings in order to display something. -> http://screencast.com/t/CCiZqDWSEtb Try to clear all your caches and check the results.
Thanks for your understanding!
