ver.10.3.9 – "Import Template" button click doesn't import Template to the page

Posted in: Newspaper
Post count: 364
kibiribi
#377161
Dec 8, 2020 at 5:00 pm

A new empty page.
When I opened and tried to import new selected template – it didn’t import.
No errors in console, no messages.
Watch video – https://drive.google.com/file/d/1-H9gjh4HSfGy1ejrFjochojWCut6OWIC/view?usp=sharing
I guess it’s not new version problem
Before new Template ver.10.3.9 I tried to do the same with ver. 10.3.8 – result the same.
Template update didn’t help me.
I tried to clear all time cache – didn’t help.
PC, browser was rebooted.
It’s very strange, there are no errors after button click.

Credentials were sent to support email.

  • This topic was modified 5 years by kibiribi.
Post count: 364
kibiribi
#377166
Dec 8, 2020 at 5:17 pm

I tried to disable problem plugins (for example – NextGen Gallery) – couldn’t solve the issue
I’ve created new page and tried to add another page template like this – https://prnt.sc/vyclt9 or like this https://prnt.sc/vycnrm
Can’t help.
🙁

  • This reply was modified 5 years by kibiribi.
Post count: 35449
Calin
#377414
Dec 9, 2020 at 5:52 pm

Hi,
We are already investigate this problem via email.
Please reply there.
Thank you!

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