Hello! I’ve been using Newspaper since a while ago, on 5 sites and suddenly today one of them started to behave really oddly. When I go to the dashboard everything loads fine, but when I try to go to the posts page it takes forever to load, and when it does the post takes even longer.
When the post finally loads I cant insert images or anything, and the visual editor takes a long time to load to.
Also, every time I try to load the Theme Options panel it hangs for 1-2 minutes also, until it loads properly.
Any ideas? The installation is kept to minimum (9) plugin use and the problem persists even with no plugins active.
Thank you!
hi,
did you change something on that site?
did you make an update to a newer version of the theme or a plugin?
if this is the case can you downgrade to the priveus version.
if this is not then case then what change? did you talk with your hosting company did they change something.
Thanks for you message.
Radu A.
Well, I keep everything up to date, I updated to the latest version of the theme and of the plugins that I use (that include jetpack, Yoast SEO and W3). Nothing else was changed on the server, it’s a DV from media temple so resources are not an issue… And also allocated more memory to the install (256MB) and nothing… Now the problem is also in another site were the backend is slow as a snail.
Any help? Very much needed…
And also, I don’t keep previous versions of the theme, where can I get them?
Be aware Yoast SEO had a big memory leak issue that raised our server processes by 30x on one of the 1.5x versions; and various other issues. We reverted to 1.4x due to that while they get their act together – might not be issue on your site, but see my other thread on that. Jetpack also had a recent update, and some folks had issues with that.
Might not be related — but this stuff is from the past 2 weeks, specifically.
I’ve tried all Radu, reverting to Yoast 1.4, disconnecting all plugins and nothing has worked. This is a very very very strange thing and started since I updated to 3.4 and also updated Yoast to the latest version. Any help? I can’t publish anything on sites, when I get the to load the back end…
Do you need any admin data? I’ll be more than happy to provide full access to anything you might need, thank you!
@jbenbitez
not sure if you use a dbase optimizer for your site, but one thing I do after any major updates every time is
1) resave permalinks (just because)
2) run wp-optimize plugin to clean up dbase
We’ve been able to lessen the load on all our sites by as much as 20% (we have a LOT of pages) by using wp-optimize regularly, and also editing the wp-config to limit number of draft saves, and longer time to save each.
In our case the “BIG” memory leak was from YOAST. Going backward on one site fixed it, and on another getting latest version.
One client site was crashing until we stopped using AddThis “layers” plugin and cleared the cache about five times (not running Newspaper). GoDaddy hosting on that one.
Anyway – this is just some feedback on our issues- again, perhaps not related in any way to your issue. Often you can look at your site “error logs” to see what is generating an error, as best place to start with this kind of thing.
I’ve tried everything, literally. And nothing works. Some of the back ends of the sites that use this theme work partially, some don’t even load at all. But the front end, loads perfectly.
I’m completely lost, really. Need some guidance…
Really, anyone, help. Completely baffled. Anyone willing to help me getting this issue resolved?
Hey, did you check your wp-config.php file? I had similar isue a while back and found out a huge junk string has been added to the php file. That caused the dashboard to break down and heavy resource usage while loading
Hi,
@jbenitez if you want you can give us access to your WP to take a look. Send via email at contact@tagdiv.com
Also you have tried with all plugin disable?
Thanks for the message!
Well got it sorted out, and it was a metter of PHP handling by Media Temple:
– I had to disable Fast CGI and process evertyhing in CGI
– I disabled NGINX processing as well
– Reseted the permalinks and downgraded to Yoast SEO 1.4, and all works fine
What a wild ride and weird issues, thank you all for your help!
