Very disappointed! No help to fix my problem.

Posted in: Newspaper
Post count: 5
tl.rafael
#291873
Apr 27, 2019 at 2:11 am

I bought this theme because I tested the live and it looked very good. but in practice I’m not having a good experience. After installing the menu in the mobile version does not work, we already sent messages to the support and nobody helps us. My site is live and I’m having a lot of complaints. very disappointed.

Post count: 22421
Bogdan B.
#292289
Apr 30, 2019 at 1:29 pm

Hello,
We are sorry you experience problems with our theme. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.
Also if you want to choose another theme, you can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Post count: 107
TheWrestlePost
#292298
Apr 30, 2019 at 1:41 pm

I also have not been helped with the problem I am facing. Really expect a reply at least

Post count: 23312
Catalin
#292696
May 2, 2019 at 12:04 pm

Hi TheWrestlePost,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and your website URL so we can take a closer look at it.

Thank you!

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