Video does not load on mobile

Posted in: Newspaper
Post count: 16

The video doesn’t load on mobile, that’s why I put an image in its place, which doesn’t load either.

Do I have to do something different?

Thanks
https://centrobiofeedback.es/

View post on imgur.com

Post count: 21065

Hello!

Did you set the Youtube API Key? https://forum.tagdiv.com/youtube-api-key/

Thank you!

Post count: 16

That is already done, in computer format it loads without problems, in Ipad, etc, it is in mobile where it doesn’t load. That’s why I’ve set it to load an image.

The problem I have is that it does not load the image, which I have put, as I add in the attachment above.

https://centrobiofeedback.es/

Thanks

Post count: 21065

Hello!

Please refresh the page on mobile to see the image.

Thank you!

Post count: 16

I’m sorry, what do you mean?

Thank

Post count: 27744

Hello,

The background video feature was excluded from the mobile version because it caused slow loading times and sometimes prevented the page from loading entirely. Also, the image is displayed https://i.imgur.com/hJBcIa4.png

Thank you!

Post count: 16

It doesn’t show the one I have put, as I put above in the image, in the end I had to do it by code because all the time it showed an image taken from youtube.

/*Cambia en movil, en vez del video se ve una imagen*/
.tdc-video-thumb-on-mobile {
background-image: url(https://centrobiofeedback.es/wp-content/uploads/2024/11/video-centro-bio-4.jpg)!important;
}

Post count: 27744

Hi,

We would also like to take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access. Include the link to the topic in the email.

Thank you!

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