'Video Duration' enabled, but not showing

Posted in: Newspaper
Post count: 5
treyG11
#367316
Sep 30, 2020 at 9:07 am

Video duration is enabled, but only a small box shows

Post count: 18283
Vlad S
#367366
Sep 30, 2020 at 11:55 am

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Post count: 5
treyG11
#367451
Sep 30, 2020 at 6:19 pm

Hey Vlad, here’s the Website Link

Post count: 18283
Vlad S
#367522
Oct 1, 2020 at 9:56 am

Hello !

Indeed this seems to be a bug, our developers are aware of it and will fix it as soon as possible !

Thank you !

Post count: 5
treyG11
#406838
Jun 26, 2021 at 10:36 pm

Has this bug been addressed? I still have the same issue.

Post count: 18283
Vlad S
#406974
Jun 28, 2021 at 12:31 pm

Hello!

Unfortunately this bug is not yet resolved, our developers are still working on this.

Thank you for your patience!

Post count: 5
treyG11
#407063
Jun 28, 2021 at 4:52 pm

Is this bug specific to the Sports Pro theme I’m using or is this an issue with all the themes?

Post count: 18283
Vlad S
#407105
Jun 29, 2021 at 8:41 am

Hello!

This bug is on all the Prebuilt websites unfortunately. All the flex blocks are affected by this.

Thank you!

Post count: 5
treyG11
#447904
Jul 19, 2022 at 12:27 am

Hi again Vlad, is this bug still present?

Post count: 21065
Bettina
#447945
Jul 19, 2022 at 9:07 am

Hello!

Please make sure you have the latest update of the theme and plugins and check it out.

Thank you for understanding!

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