Video duration is not showing on frontpage

Posted in: Newspaper
Post count: 3
deryan12
#402762
May 27, 2021 at 6:19 am

Hi, i need to show the video duration, but i can’t see in the frontend… on tagdiv composer i select “Show video duration” – “show” but nothing happens…
you can see the example url here: https://col.marketdosnueve.com/todo-tiene-que-ver-con-el-agua/

thank you

Post count: 18283
Vlad S
#402800
May 27, 2021 at 12:08 pm

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Post count: 3
deryan12
#402866
May 27, 2021 at 6:36 pm

i have deactivated all the plugins (except tagdiv plugins) but nothing happens… dont’s show the duration 🙁

url of site: https://col.marketdosnueve.com/todo-tiene-que-ver-con-el-agua/

Post count: 21065
Bettina
#402947
May 28, 2021 at 11:54 am

Hello!

I checked your website page and it seems the video duration is displaying.
Did you managed to solve your issue?

Thank you!

Post count: 3
deryan12
#402982
May 28, 2021 at 2:31 pm

No. The video duration is not displaying… Where are you see that??

Post count: 21065
Bettina
#402992
May 28, 2021 at 4:17 pm

Hello!

Please provide a screenshot with exactly what you mean and more information, so I can help you efficiently.

Thank you!

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