Video Image Not Appearing When Updating A Post

Posted in: Newsmag
Post count: 15

I created a post and selected Video format along with a featured image. After I finished my post, I decided I didn’t like the featured image so I removed it. Now the post does not have an image at all on the home page.

How can I get Newsmag to re-generate a video image once the post has been published and then edited?

Post count: 23312

Hello elawrenc01,

You should simply add another featured image or video from here -> http://screencast.com/t/RIX0BxImQWkx Isn’t exist any system to re-generate the video image.
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Post count: 15

Yes, if I add another video, the video image does not get generated. It appears the video image only gets generated in the beginning, on post creation, not when you edit or update the post later.

Does that make sense?

Post count: 22421

Hello,
Please try to remove the video url from the featured video box and switch the post to standard. Then hit save. After that, swithc th epost to video type again and place the vide url in the featured video box
Thanks.

Post count: 15

No that didn’t work. I still get a blank thumbnail for the video image.

Post count: 23312

Hello elawrenc01,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

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