Good day,
I moved my site to another hosting and updated the theme to version 10.3.6 and Newspaper now stopped creating automatically when publishing videos featured images and thumbails. I always have the video format chosen and I do everything as before, but no photo of the video will be displayed next to the post or in the media library. Do you have any idea where the problem may be? Thank you in advance
Hello !
We are sorry for the issue you have faced !
Please contact us via email at contact@tagdiv.com and provide the following:
– Every step you made in order to update the theme. This is very important so we can try and reproduce your steps and see if this is a theme bug.
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
