Video not showing in post type 1,2 9, 10, 11

Posted in: Newspaper
Post count: 7

I am trying to create a video post and have tried all of the compatible post templates the theme suggest yet none of hem show he video in the front end as a video, some show just a Jpeg and some do not even show it at all.

Post count: 21

Sorry if this is mundane, but … Have you ticked off the box “Video” (see image) under format when you post your post?

If you forget that box you only get an image where the video is supposed to be.

Post count: 7

I don’t even see that option, see screenshot of the entire page here: https://nimbus.everhelper.me/client/notes/share/977400/ewno4g3mywxy179v4ozp

Post count: 22421

Hi,

First off, please make sure the FORMAT is enabled in the screen options: https://www.screencast.com/t/Op0H6SXmMyb
If this is not the case, we have seen plugins disable theme options before so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then check for the option again.

Thank you!

Post count: 7

Thank you! that worked. Now the only last issue I have is I do not see where I am able to change the colour title of the video on the right from black to white as currently as a default it shows as black which is un-readable?

Post count: 22421

Please access the post title color section in the theme panel and make sure the field is set to default by pressing the default button: https://www.screencast.com/t/pTEKvzPefsW
This way the title will have a dynamic color and will be white when the backghround is black and vice-versa.

Thanks.

Post count: 7

It worked, thank you so much for all the help!

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