Video Playlist stopped working

Posted in: Newspaper
Post count: 27
sudipto
#377179
Dec 8, 2020 at 7:53 pm

The video playlist on my site stopped working suddenly one morning. (Video Playlist in Tagdiv Composer) Apparently no reason. Have not made any changes to the object or to the site. I tried changing video IDs, tried pulling videos through channel ID, playlist ID…but nothing worked. The error message is “Playlist doesn’t exist”/”Channel doesn’t exist or doesn’t have any uploads”

[NOTE: YouTube API has been set up long back. No changes made to it in recent days. Just to confirm, I cross-checked the API. It’s alright]

Post count: 27
sudipto
#377376
Dec 9, 2020 at 3:59 pm

Please help with this

Post count: 18283
Vlad S
#377620
Dec 10, 2020 at 2:14 pm

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 25
fgrenier
#377719
Dec 10, 2020 at 6:56 pm

Same for me, please let me know,
I also set up a new YouTube API Key just in case but still the same.

Please let me know How you resolved this issue

Post count: 18283
Vlad S
#377967
Dec 11, 2020 at 4:53 pm

Hello !

Please follow our guide and send us the information needed above.

Thank you !

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.