Video position changed after update o v. 10.3.9 and 10.3.9.1

Posted in: Newspaper
Post count: 24

Hi, up until update to v. 10.3.9 and then 10.3.9.1 embedded Vimeo videos were showing horizontally centered on the page (basically, the videos were showing full width). After the update, the videos appear smaller in size and are aligned on the left. Is there anything that I can do to center the videos automatically or do I have to go to each page and center them manually?

Thank you,

Nick

Post count: 18283

Hello !

Can you provide a link to your website in order to take a look and see what could be misplaced ?

Thank you !

Post count: 24

Hi,

Website is Espavo.org

I have created a test page for you since the website offers online seminars and all video pages are locked. Please take a look here: https://www.espavo.org/test-video-page/ Page contains only the video url.

Post count: 18283

Hello !

It looks like your page configuration is not set properly. Edit the page using tagDiv Composer, and set the ROW to have only 1 column: https://www.screencast.com/t/pYjjRZiWOQlV

Thank you !

Post count: 24

Hello again,

The problem with the video positioning, size and ratio appeared after the update to v. 10.3.9 and it continues with v. 10.3.9.1. Videos are shown on the left, smaller in size than they were when we set up the pages even without TagDiv Composer and now they are shown in 4:3 ratio although they are recorded in 16:9. Do you have any solution to offer other than to manually open all pages containing videos, convert them to TagDiv Composer format (I don’t even know how to do that when I only see a very cryptic message saying “Errors at columns: 1(models) : 2(dom). The model does not match the content” which doesn’t say much to me and offers no solution) and save them back?

Thank you,

Nick

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 24

Thank you,

Information sent. Looking forward to your reply. Merry Christmas!

Nick

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