Video section disappeared on mobile view

Posted in: Newspaper
Post count: 20
3btest
#173951
May 22, 2017 at 5:22 pm

Hi,
When you first go to my web site through cell phone: http://www.badmintonplanet.com
You will see the news section on the top, and video section at the bottom.
But, when you leave the site to look at other web sites, and then come back to my site, the video section of the homepage has disappeared. How come? How to make the video section of the homepage stay all the time?

Post count: 22421
Bogdan B.
#174028
May 23, 2017 at 9:53 am

Hello,

I have tested your site but could not see the issue. Please try from another device.

Thanks.

Post count: 20
3btest
#174197
May 23, 2017 at 8:18 pm

I just tested it this morning, same problem, the video section on the homepage will display at first. Then, I went to cnn.com, or yahoo.com and come back to the site, the video section disappeared again. Could this be a cache issue? I am using wp super cache.

Post count: 22421
Bogdan B.
#174254
May 24, 2017 at 9:43 am

Hi,

I have tested your site on both android and iOS but could not see the issue. What browser are you using on your device? If it’s the built in browser, please install either safari or chorme/firefox as the built in browser in most cases is not recommended.

Thank you!

Post count: 20
3btest
#174609
May 24, 2017 at 5:41 pm

I tried Firefox and Chrome on Android. Same problem. Should I disable the WP Super Cache?

Post count: 20
3btest
#174714
May 25, 2017 at 6:50 am

It’s “tagDiv Mobile Theme” plugin that was causing the problem. Do we need this plugin? Or is it recommended to use this plugin?

Post count: 20688
Simion C.
#174891
May 25, 2017 at 1:19 pm

Hi,

The mobile theme plugin is optional, you can deactivate it if it does not work properly for you. The theme design is fully responsive and will adapt for the best results on every device.

Thanks

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