I am experiencing two issues related to signing up / signing in:
1. The option to log in or sign up is not appearing on my header.
2. When a visitor attempts to sign up (to leave a reply or comment), the form appears, but times out when you try to submit it. I have had one user send me a screenshot that had a banner saying that the “Captcha verification failed”.
Appreciate some help.
Ken
BTW, the site is https://libertylens.news/.
Ken
Hello Ken,
I added the login option -> https://i.imgur.com/BrimmlQ.png You can customize the element with tagDiv Composer.
For Captcha, you can change the score and check after.
Thank you!
Hi Anamaria,
Thank you! Can you tell me how you got to that config option? I can’t seem to find it. A couple related items:
– It appears that the account created email is being directed to SPAM folders. How would I prevent that so it goes to Inboxes instead?
– Where can I change the Captcha score?
Thanks!
Ken
Hello Ken,
The login is the element Header login https://i.imgur.com/bjzlveX.png to prevent the emails please check this guide https://movableink.com/blog/how-to-prevent-emails-from-going-to-spam
You can change the score here https://i.imgur.com/PPi2IuD.png
Thank you!
Might this issue (login timing out) be related?
https://www.screencast.com/t/qxiQDbg6
Thanks, Ken
Hi Ken,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!
Hi Anamaria,
I just email you the admin access, but it is bouncing back. Can you verify the email address?
Thanks,
Ken
I think I figured it out. I removed the ‘v’ that was inserted into ‘contact’. I think it went through…
Ken
Did you get the recording that I sent for this?
Hi,
I checked and we didn’t receive any email from you. Please resend it.
Thank you!
