Hello sebdicam,
I have inspected your website, and I saw that your site is very customized by using several untested plugins, as you can see here -> http://screencast.com/t/wtJgFQXd Please notice that our theme has been tested with none of them and the theme functionality will be changed when these plugins are activated. Being untested plugins, please notice that we cannot say for sure if these will work as properly with the theme and also, we cannot provide support for untested plugins, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for the message!
Hello,
Ok i understand for problem with untested plugin. Got it.
But for these problems its depend of your theme:
– Product price on homepage https://aitoguerrierdupacifique.com are black (bottom of page)
– User small icon (in name, surnom…) in checkout page are black
– Password in checkout page is difficult to see. (changing color?)
– Link login/account in top bar has problem: ( i tried to create an user account, when i click on my name, it link to shop )
Thank you
Sébastien
Hi,
If you want to change the color of your price you should use the code below and place it in Theme panel->Custom CSS area.
.woocommerce ul.products li.product .price {
color: red;
}
The result -> http://screencast.com/t/ERoWpaG2I
Please provide some useful screenshots regarding on user small icon, password in checkout page (provide the exact link). Please notice that all of these depend on your customizations. You should use the inspector browser and try to change the color of the element yourself, according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thanks for your understanding!
Hello,
Thank you for your answer. I don’t know nothing about ccs and theme. I do my best to try to understand. When i really don’t know i ask to support. ( i think it’s for that).
– checkout page: User small icon (in name, surnom…)are black
http://i63.tinypic.com/2vm6bkw.jpg
– checkout page when you create an account: password is difficult to see. (changing color?)
http://i65.tinypic.com/15z5mqb.jpg
Last problem: When you are connected like client in my website, i click on your top bar to look my profil, the link go to shop page.
Thank you for your help.
Sébastien
Hello,
Unfortunately, I cannot identify where exactly are placed the user icon. I have tried to submit to your website but did not see anything, as you can see here -> http://screencast.com/t/FHZPOvLa6jl and nor of the second case, sorry! Please notice that all of these changes are not covered by our support and we cannot do your custom work, sorry! You should do it yourself because it represents additional customizations. Also, I noticed that you are using some untested plugins, as you can see here -> http://screencast.com/t/XPrln6ntlM9 Notice that all of these can interact with the theme core and break the theme functionality. So, if you want to bring best results in theme, you should disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Your theme is fully customized and some functionality can be damaged by your untested plugins used by you and we cannot provide support for untested plugins, sorry!
Thanks for your understanding!
Please answer to my questions; it s concerne your theme:
-When you are connected like client in my website (http://i63.tinypic.com/16l0odi.jpg) , i click on your top bar to look my profil, the link go to shop page. Where client has to go to check their account?
– End of this page: https://aitoguerrierdupacifique.com/aito-tatau-tatoueur-marquisien-sur-hyeres/
I put one of your block: http://i64.tinypic.com/2vnl0fk.jpg
When i click on picture, it linking to start of the page. Not appears on lightbox?
Thank you.
Hello sebdicam,
Please keep in mind that the default behavior of the theme when you click on my profile in the top bar is to link you to your author page. I do not know why you will be redirected to the shop page. Do you have made any changes in this regard? Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and check the theme without any untested plugins to rule out any conflicts.
For your second request, I suppose that you are referring to the Instagram Block which is added in the bottom of the page, right? So, please notice that these featured images will not be loaded in the light box because all of them come from Instagram and will be displayed there.
Thanks.
Hello,
Thank you for your answer.
I understand good. Many of my plugins aren’t test on you them but:
– I found the problem about client login on your top bar. Woocommerce is the problem. When i desactive the plug, i can see my account. When i active, link is on shop. On your commercial, you said compatible woocommerce.
So what is the problem?
– For picture, you didnt look my link, it’s not instagram block. It’s block IMAGE BOX Have a look here:
End of this page: https://aitoguerrierdupacifique.com/aito-tatau-tatoueur-marquisien-sur-hyeres/
These picts (The 3 horizontal picts)-> http://i64.tinypic.com/2vnl0fk.jpg
When i click on picture, it linking to start of the page. Not appears on lightbox?
Thank you.
Regards
Sébastien
Hi,
1. I cannot recreate this on my side even with woocommerce plugin active, when I click on user profile it redirects to the author page – http://screencast.com/t/4gCw0ovMn – http://screencast.com/t/P8FZeZlB
Please install the theme on a test site using just Visual Composer and Woocommerce plugin and see if the issue persist and also send an email at contact@tagdiv.com and provide wp-admin access to this test site so we can take a closer look.
2. The Image Box element was not designed to open the image in a lightbox. Also I see that you use Visual Composer on posts, it works, but please note that some post features may not work. The Visual Composer was initially designed as pagebuilder and also on our theme it is recommended for pages.
Thanks!
