i have a problem on VC page building. when i click in page/post VC editing, tab’s right upper corner buttons like “trash can” or “dropdown menu” button, always makes main page goes up and buttons are not working.
i put video link to check it out.
youtube link
have latest version of newspaper, and disabled all plugins (exc. yoast,jetpack,and themes packed plugins)
Hello siktirella,
Please try to disable and delete your Visual Composer plugin from your panel and try to re-install it from the Premium Plugins Area that comes bundled with our theme and check the results. Also, if you are using some untested plugins, please try to disable them and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
these changes don’t work :/
Hello siktirella,
If you have ensured that you are using the latest version of the theme with the latest version of the required plugins, please try to clear all your caches, purge CDN files if you are suing the CDN system and also, please check your system status to see if the parameters have a high increased, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, if your problem is still there after these changes, please try to make a new clean install from scratch with the latest version of the theme and check the theme results with the default settings.
Thanks for your understanding!
i cleared all caches, purged CDN and did clean install from scratch for your theme. but problem still occurs. got this problem before last update and still have it :/
Hello siktirella,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP access so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.
Thanks for your understanding!
Thank you for you help. Problem solved
