I’am not sure, it seems since I’ve updated my WordPress to newest version (or because of any other reason) my visual composer doesn’t work any more. I mean backend editor? So I cannot edit pages. It looks like it is trying to load up content but without result.I can still operate classic mode. Plugins looks updated. Any suggestions, please? best JP
Hi,
First please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the composer is loading properly. If it still does not work, try deactivating all your plugins except Visual composer, clear any caching installed and check again.
Please let us know if you are still having problems after trying these suggestions.
Thanks
Thx. I was only able to increase memory, and activate/deactivate plugins…Still doesn’t work, you advice is too complicated for me. I am not a developer…rgs
Hi,
If the theme system status parameters are not according to the guide, then this may still be the cause. You can ask your hosting provider to help you, and make the modifications for you if possible. The server may also have a recommended method in this regard, so it would be better to ask the host for advice.
After making these changes it should work properly. If it does not and you still have a problem using Visual composer, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic in your email.
Thanks
We also have the same problem. We have updated WordPress and the block elements started to break. Here are the screenshots
https://snag.gy/tDkyoG.jpg
https://snag.gy/wi6JGc.jpg
Also in the backend, visual composer is not displaying block elements properly
https://snag.gy/fFzCGy.jpg
The standards block elements that can be dragged and dropped are also not visible in visual composer https://snag.gy/FpKImh.jpg
Please let us know what to do.
Hi, my hosting provider updated Newsmag to the latest version and now it’s ok. Before I also followed above suggestions re: parameters but with no result, so it looks like this Newsmag update was a key. good luck
best
JP
Hello geospatialmedia,
Please ensure that you are using the latest theme version installed via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If you are using some untested plugins, please try to disable all of them, leave just to active only required plugins that check the results.
Thanks for the message!
Hello, all our theme parameters are all right. We have updated the theme as well. We still have the problem.
Hello geospatialmedia,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Please remove all of you are using some untested plugins before sending us this email. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
