Visual composer fails to install

Posted in: Newspaper
Post count: 3
afleming7
#103933
Apr 6, 2016 at 7:03 pm

I keep getting this error can anyone help please.

Downloading install package from http://www.ontrackmagazine.co.uk/wp-content/themes/newspaper/includes/plugins/js_composer.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. //WEB-123WIN/WINPACKAGE22/ontrackmagazine.co.uk/www.ontrackmagazine.co.uk/web/content/wp-content/plugins/js_composer/

Plugin install failed.

Return to tagDiv plugins panel

Post count: 9544
simchris
#103950
Apr 6, 2016 at 11:06 pm

Try install via FTP; always best way to install plugins with WordPress. Best to understand what/where is being installed on your site.

Post count: 22421
Bogdan B.
#104011
Apr 7, 2016 at 9:10 am

Hi,
The error you get is because you had visual composer before and the folder already exists in the specified path. Please delete this folder from here: http://www.ontrackmagazine.co.uk/web/content/wp-content/plugins/js_composer
Then you can install the plugin from the theme panel.
Or you can follow the method Chris suggested as ftp is always the best solution. Simply replace the folder with the new one that comes with the theme.
Thanks.

Post count: 3
afleming7
#104075
Apr 7, 2016 at 2:39 pm

Thank you both this has resolved the issue.

Thanks again

Allan

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