A crazy number of problems since I updated the theme – !
I updated the theme. Initially via WP, encountering problems. Then using the Envato tool, and not managing to get anywhere. Eventually via FTP.
Took me a while to wipe everything properly, but I managed to re-install the theme.
I found all my settings basically intact.
Except – the homepage is completely broken. Pages and posts are broken, too, even if less messy (apparently)
Tried activate/deactivate, clearing caches.
I uninstalled the Visual Composer that came with the theme the day I purchased it (Oct 11th).
I then installed the Visual Composer that I find in the folder I can download from Envato today.
When VC is installed, but not active, the site displays almost correctly – meaning that the layout looks more like it, even if rows and columns are misplaced
>>> check thegoodmood.it – you can actually read bits of code here and there
When VC is installed, and active, the whole site is a mess – homepage, pages, posts, pictures, sliders – everything !
Right now, it is installed but not activated.
I have been trying a number of variations of install/uninstall – activate/deactivate – keep cache/clear cache – the theme just won’t work properly as it used to do before the update.
Please get back with a solution!
Thanks
Flavia
Hello,
Well you do not have VC installed at the moment so I cannot say for sure what is happening. please try this test:
disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have trouble with this please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.
Thank you!
