I have installed the js_composer and when I am able to get into it, but the tagDiv button that I’m seeing in the videos appearing on the top bar with the wordpress stats is not showing up.
When I am getting the Visual Composer through creating a page and hitting the button under my page title name in the page editor within wordpress, the blocks and grids do not load. I drag them over to my page and all I get is a spinning wheel without anything being updated.
Hi,
First of all it should be mentioned that if you decided to use Visual composer as the page builder for your website, please deactivate the tagDiv composer plugin. When both are active there could be issues.
The next step would be to check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
If there are insufficient resources allocated by the hosting provider the theme and theme plugins may not work properly. Ask them to increase the mentioned parameters if needed. Then check if the issue is solved. Let us know if there still is a problem.
Thanks
I have checked the System Parameters. Everything is good there.
What I can’t tell is if Visual Composer is active or not? I do not see this plugin active in my plugin panel. This is where the confusion for me lies in the documentation because I saw where it said to make sure to disable Visual Composer but I can’t see where to do that at.
When active the Visual composer will appear in the dashboard as well as in the page edit screen
– https://www.screencast.com/t/YlVoZYncD
– https://www.screencast.com/t/xXRGpIExgD
The tagDiv composer will appear for admins either when creating/editing a page
– https://www.screencast.com/t/Hk5oeLDzDHy
When viewing the pages screen, for each page
– https://www.screencast.com/t/5ismLSF7Mbw
Or in the admin bar when viewing a page
– https://www.screencast.com/t/Fni36pK2O
If it does not appear in these locations try to deactivate all other plugins except theme plugins, see if this has any effect. Let us know the results.
I figured out what was going on. There is a plugin that I am using that is causing some issues.
Thanks for the help!
