Hi,
I said the problem was happening in my local installation because it is there that I have upgraded to the latest WordPress version, 6.7.1 of the theme and 4.11.2 of visual composer. It doesn’t happen on my website because I haven’t upgraded yet. With reference to my website, I have the thumbnails selected. In fact I have all of them selected, even though I don’t need all of them.
What it is happening on my local installation is that when I install version 4.11.2 of visual composer, block 8 goes all strange: (a) thumbnails don’t fill the container; and (b) the whole block moves to the right. See the attachment at http://screencast.com/t/MrHrYGOo
It cannot be a plugin conflict because I don’t have any, except VC. When I go back to the previous version of VC, block 8 rectifies itself. And all my photos are big as well. So there is a conflict somewhere between the theme and VC.
Hi,
This is a strange issue as we have no reports of such problems. We will need to inspect this so we can figure out where the problem comes from. Based on a screenshot there is only so much I can provide. Please try to move your localhost to a sub-domain on your server (http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/) and then send us login details via email at contact@tagdiv.com so we can login and inspect the block and see why this is happening.
Thank you!
Thank you but I don’t have enough space in my server. I think I am going to probably wait until the next version of VC and see if it is resolved. But you are right when you said that block 18 was not using its proper thumbnail. I have two b-18 beside each other on the homepage and one image is using 696×385.jpg and the other 673×385.jpg. I don’t understand why this is happening!
Can you give me some css that I could use for this block and see if that fixes the problem I have in my local installation? The problem may be that for whatever reason the two big images of b-18 are using other blocks’ thumbnails. That could perhaps also explain why the whole block moves a bit to the right.
Many thanks.
Hi,
I’m not sure why the block moves to the right as we have not encountered this issue yet. Sorry.
As for the thumb, please make su re you have the proper thumbnail selected here: http://screencast.com/t/BbAPNHQBeQ and after you change these settings use the force regenerate plugin to regenerate your thumbnails.
Hope this helps.
Thank you!
But I have the proper thumbnail selected. From the beginning I selected all of them! Any other ideas? As I said this only happens when I install the latest VC version. Once I install the previous version there is no problem with b-18 at all.
Hi,
Well since you cannot move your localhost to a live server so we cannot inspect it, and since we have no such reports of visual composer causing such issues, you will have to trouble-shoot the issue yourself. Try to use the browser inspector and figure out where the extra space is coming from. We have no idea of why this is happening and we cannot recreate the issue. And since you cannot provide access to your site so we can see inspect it ourselves, I am unable to help any further based on the current circumstances.
Thank you!
Sorry, the screenshot didn’t appear. Here is the link http://screencast.com/t/3Qx7tTyU0D
Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can log-in and inspect this issue. Please also provide a link to this topic so we can identify you.
Thanks.
As I said this is a local installation. I am waiting for the next upgrade of theme and VC just in case.
Ok,
I understand, but we cannot do anything from here until your site is live. Sorry. (you could try to re-create your page as you may have a few settings in visual composer like design options or row inside other rows. Try to add just the 2 blocks on another dummy page and see if they position the same or the error is just on that particular page)
Thanks.
I understand. I added this to Custom CCS in the theme panel and it works:
.vc_column-inner {
padding-right:0px !important;
padding-left:0px !important; }
Is this an OK temporary solution?
Many thanks.
Hi,
Well if it doesn’t break anything else, then it could work as a temporary fix..yes.
Thanks.
