Dear Friends,
I just purchased and installed your theme on a new site i’m using as a mockup. My eventual plan is to have it replace my company website.
For the first few days everything was working wonderfully. However, with the update to 4.5 and the update to the latest version of the theme, something wonky has happened to the Visual Composer Plugin.
I went through the steps of downloading the latest version of the theme and reinstalled the latest version of the plugin but this isn’t solving the problem (yet)
Essentially, I don’t have access to any of the Visual Composer buttons when I create a page or post. When I click not on the icon, it simply kicks me out to purchase Visual Composer separately.
When you visit the site (new.teachercast.net) You can see that everything looks great and that that the pages where I have included VC elements also work (http://new.teachercast.net/speaking/) however, I’m not seeing how to fix the issue where I can’t continue to create or edit these pages without the site kicking me out to purchase the plugin.
BTW: I LOVE THIS THEME!!!
Also …. on a side note: I can’t seem to update any of the user data for my authors. When I go into add any social info or bio info for the users, it simply ignores it when I hit save. Is this something you could also help me out with? I’m not sure who to turn to for this.
I can certainly create an admin account for you if needed.
Thank you for the help!
– Jeff
Hi,
Before we take a look, please try to exclude a plugin conflict. Please disable ALL plugins except visual composer, clear cache and reset cdn files if you use it.
If the problem is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect it. Also include a link to this topic.
Thank you!
