Visual Composer page no longer editable

Posted in: Newsmag
Post count: 39

Hi Tagdiv,

My page at http://didgeproject.com/music-collective/ is no longer editable and the video playlist does not work and is on a black screen. Can you help?

Thank you,

AJ

Post count: 6535

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes.
Thanks!

Post count: 39

I updated as you instructed and I am still facing one issue. The video playlist does not work on mobile. I can play individual videos, but the playlist play button does not work. Is there a fix for this?

http://didgeproject.com/music-collective/

Post count: 6535

Hi

I’ve made a few tests on my side and seems the there is a problem with play button on mobile. I’ve added this on our issue tracker and we will try to fix it in shortest time possible.

Sorry for the inconvenience.
Thanks!

Post count: 39

Thanks Andrei. I appreciate the quick response and good guidance as always.

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