I have an odd problem. My site has a number of different custom post types. When I go into Visual Composer, in the Roles Manager and set it so that Visual Composer is accessible to these other custom posts types, it works fine for a while but then always resets back to just being available on Page post type.
I go back into Roles Manager, select the other post types again, and then it works until it resets itself again. This can happen once a day or every couple minutes. There doesn’t seem to be any logic as to when it happens.
Related to this, I bought a paid version of Visual Composer in case I need to get support from them. How do I integrate a paid version into the site? I tried several ways: add via wordpress backend upload and via FTP, but neither method worked and in fact caused 500 server errors.
Thanks
Greg
Hi Greg,
Visual composer was not tested on posts with our theme especially on custom post types. We cannot provide a solution as we do not recommend it for posts. Visual composer was adapted to work with our theme but every version needs to be tested as the code is custom and features need to be adjusted. That is why the plugin is bundled with our theme and that is why we are the ones that provide the update as it needs testing and sometimes adjusting. We do not recommend using any other version of the plugin except the one that comes bundled with the theme as it may not work properly.
Thank you!
Thanks Bogdan. I read through all the documentation prior to buying the theme and then spent a lot of time building it out, so I am now stuck. I do see that you mention in the documentation that you only support it on pages.
I am going to have to abandon the theme and rebuild the site somewhere else unless I can get this resolved. Is supporting VC for all post types on your roadmap?
Thanks
Greg
Hi,
Unfortunately this is not on our to do list so there will not be any improvement for this in the near future. Sorry.
Thank you for your message.
Hey Greg, I’m having a similar issue. Have you found any workaround?
Chris
