Visual Composure Issues

Posted in: Newsmag
Post count: 12

Hello,

I am running this site: http://cuspmagazine.com/ and I can’t access my visual composer anymore. I did the updates and nothing is working. Please help.

Post count: 6535

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer plugin. Try to update the plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.

Let me know how it goes.
Thanks!

Post count: 12

Thank you, When I add it, wordpress says

Destination folder already exists.

Plugin install failed.

Not sure what I am doing wrong here.

Post count: 6535

Hi

The message appear because the old folder wasn’t deleted. Login in your account using a ftp client, navigate at your-wp-install/wp-content/plugins and delete js-composer folder. After this step you should be able to update the plugin from your dashboard.
Before making any changes make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups

Thanks!

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