Visual editor

Posted in: Newspaper
Post count: 2
Bemarketing
#121151
Jun 30, 2016 at 10:19 am

Hello,

Since lasts updates we are experiencing some errors. The most important is that in every blog or page the content in the backend is in white color.

Thanks

Alejo M.

Post count: 23312
Catalin
#121158
Jun 30, 2016 at 11:13 am

Hello Bemarketing,

Please ensure that you are using the latest version of the Visual Composer which come bundled with our theme 4.11.2. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that Visual Composer is fully tested with our theme and work perfectly.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 2
Bemarketing
#121163
Jun 30, 2016 at 11:43 am

Hello,

We are using the version 4.11.2. We have tried to do all steps but we still have the same problem.

Thanks.

Alejo M.

Post count: 23312
Catalin
#121174
Jun 30, 2016 at 2:53 pm

Hello Bemarketing,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

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