Hello,
I’ve experienced the inability to edit or post with the visual editor. What I am seeing looks like the image below.
I pushed our live site to a staging area where I first tried to use a default template and the issue still was there. I then disabled all the plugins and the visual editor worked again. I then enabled one by one until I saw that when I enabled tagDiv composer, the visual editor issue came back. I disabled tagDiv composer and the visual editor worked once again. I then disabled all the plugins again and then only enabled the tagDiv composer and the visual editor issue prevented me from editing again. I’ve searched the forum for a similar issue and haven’t seen anything close but this link: https://forum.tagdiv.com/topic/unable-to-createsaveview-posts/ (I understand that this is or visual composer but I still tried the steps to no avail).
I last used my site Monday morning to edit a story. Monday early afternoon is when the visual editor became unusable. I am able to use the code editor, but that will be very cumbersome to have to use as I post 10-20 articles per week.
I’m not sure what to do but give you my site details.
WP version 5.2.3
Newspaper Theme version 9.8
tagDiv Composer version 2.4
Thank you for your help in advance.
Kris
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Thank you for getting back to me so soon. A co-worker of mine was able to access the visual editor from her computer. I had not tried to use access the site from a different browser so I switched from Chrome to Explorer and the issue went away. After a restart, the visual editor was accessible. My question is what could happen with browser settings etc. and cause an issue like this?
Thanks,
Kris
Hello !
There are some issues since the latest Google Chrome updates. Our developers are working on fixing them. There is a quick fix for this by adding this code:
add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);
at the end of functions.php as you can see here: https://www.screencast.com/t/MBcb4MbF8
Thank you !
Thank you very much!
