I took over a client project and found out their website had a nulled Newspaper theme (version 11.1). I quickly moved to Envato to purchase a legitimate license but ended up buying Newsmag instead. I was probably confused by the similar artwork. Would you please advice me on how to resolve this confusion? Don’t need Newsmag, just Newspaper.
Hi,
I understand what you mean.
You can make a refund request using this link – https://themeforest.net/refund_requests/new
Thank you!
Thank you Calin, I will do that just now. By the way, the nulled version in our system is Newspaper 11.1, so I wonder if I could get that same version when I buy the legimate file, so I can update it later when everything is running smootly.
Hi elcircu2, unfortunately this is not possible, you’ll get the last theme version in your themeforest account, but the update should be possible without problems.
Thank you!
