Weather / Mailchimp widgets not working in sidebar but working in Footer

Posted in: Newspaper
Post count: 20
LITBeL
#203264
Nov 24, 2017 at 5:46 pm

For some reason after upgrading to 8.2, the weather and mailchimp widgets stopped working on sidebar widget but work in footer widgets.

http://bostontweetup.com/

What information do you need to help resolve

Post count: 16
pciza
#203325
Nov 25, 2017 at 2:12 pm

Hello,
did you insert API key in weather widget in sidebar?
I’m not from tagdiv but experienced similar problem with weather in sidebar.

  • This reply was modified 8 years by pciza.
Post count: 20
LITBeL
#203334
Nov 25, 2017 at 6:41 pm

Yes, I even moved the same widgets from sidebar to the footer and it didn’t work in the sidebar but worked in the footer.

What would cause that?

Post count: 20
LITBeL
#203404
Nov 26, 2017 at 11:31 pm

Does Support or Anyone have any idea why these widgets don’t work in sidebar?

Post count: 23312
Catalin
#203539
Nov 27, 2017 at 11:58 am

Hello LITBeL,

I have inspected your website and all of these seems to be placed only in the footer. Add them again to your sidebar, clear all the caches and check the results.

Thanks.

Post count: 20
LITBeL
#203549
Nov 27, 2017 at 12:46 pm

Thanks

I now moved them all (Weather/Mailchimp) back to the sidebar and also opened in 3 different browsers on both desktop/laptop and mobile (iPhone 7 Plus).

I still don’t see them, what’s the next steps?

Post count: 23312
Catalin
#203665
Nov 28, 2017 at 8:40 am

Hello LITBeL,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page so I will be able to provide a more accurate response. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Post count: 20
LITBeL
#203748
Nov 28, 2017 at 1:53 pm

Ok Thanks email sent.

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