Weather widget data wrong

Posted in: Newspaper
Post count: 4

Hi,
The data showing on my weather widget is very wrong for my area. It is the right location, but the high and low temperatures for each day are very wrong compared to all other weather forecast services accessible online, often by 5-10 degrees celsius. Where is the widget drawing information from and is there a fix for this?

Thanks.

Post count: 22421

Hello,
The widget gets the information from this platform: http://openweathermap.org Unfortunately We cannot say for sure how accurate is the information as we just pull it from the server.
Thank you!

Post count: 20

I received this question from my client about the NP7 Weather element (top and sidebar).

“I’ve noticed that the weather temperature at the top and on the sidebar is several degrees less than the temperature displayed at the National Weather Service. When it was about 94 degrees a couple of days ago, it said 88 on our page.

Just now, the temperature is 70 on the NWS page and 63 degrees on our neonow page. The forecasts also are several degrees less.

Any idea?”

We obviously need the weather function for our site but the disparity in current and forecasted temperatures is just not accurate. Can you help?

By the way, NWS (National Weather Service) is the standard in the U.S. for checking current temperatures, so their numbers are considered accurate enough to compare to.

Post count: 22421

Hello,

This should be addressed to http://openweathermap.org/.
We are a theme developer not a weather station 🙂
We only pull information from that site into our theme, but we have no control over the weather predictions.

Thank you!

Post count: 20

I understand, but I was just wondering what recommendations you might have amassed over the life of this theme so far. It is obviously a disparity that affects everyone (i.e. everyone using the built-in NP7 weather element) whereby OpenWeather does not seem to be polling current temperatures often enough or only doing so once per hour, etc. The end result is that the temperature always lags behind as it rises and displays as too high when it is falling.

There’s no way I am the first person that is encountering this and we certainly don’t require pinpoint accuracy. This disparity is enough that a large number of users/customers would eventually notice it.

Do you have any weather plugins that you recommend. Let’s be clear, NP7’s weather function is one of the initial accents or selling points a customer notices when first noticing the high quality of the theme. It was impressive and elegant and seemed to fit perfectly. Now we are finding we may have to toss it out because it will never hold up to even casual scrutiny. By the way, my concern is about current temperatures, not predicted highs and lows.

Thanks very much.

Post count: 22421

Hi,

Did you maybe check to see if the temperature on openweathermap matches with the one on your site? Maybe there is a conflict there somewhere. If I test the weather in my city for instance I get 22 degrees Celsius. Accuweather shows 20 degrees so there is not much of a difference there. In this case the forcast is 2 degrees higher. We will look into finding a different api to use on our widget if this gets extremely inaccurate but you should also check your location as it could detect some other part of the world. Try the gps button for a more accurate response as entering the city name (google chrome does not allow the gps button to work properly. Try it out on firefox and see if the temperatures change from your previously added location)

Thanks.

Post count: 20

Per your earlier advice which read:

“This should be addressed to http://openweathermap.org/.

We are a theme developer not a weather station. We only pull information from that site into our theme, but we have no control over the weather predictions.”

Even though I do not care about forecasted predictions as much as the current temperature, I did as you advised, contacted them, and received this response:

“Thanks a lot for such detailed information. However, we do not develop weather widgets for WordPress. We just provide data for it.

I think it would be better to ask for support its developer. So if there is issues with the data we will contact with the Developer and resolve the issue.”

That response from OpenWeatherMap.org makes perfect sense and made me feel a little silly for contacting them. I clearly need information from/about the developer. Which brings me back to the developer of the theme that chose to include this weather element/widget in its theme package (Newspaper 7).

Can you tell me who the developer is for this Weather element? It is in the section of tagDiv elements (blue-shaded) in Visual Composer. If I need to talk to its developer to figure out why it is not updating often enough and why our temperatures are reading up to 15 degrees F off based on infrequent updating of up to a few hours, how can I contact them? It is just too slow to display new temp data and is therefore never accurate (or even close). Here are some new facts learned on my end:

The temp at OpenWeatherMap DOES NOT MATCH my temp in the following way: The temperature is either hotter or colder based on the time of day. It reads much cooler when the temp is climbing early in the day and it reads much warmer the other half of the time when temps are falling. The reason appears simple. It has simply not updated to the latest temp at any given point in time except when it does so at VERY lengthy intervals ranging up to 3 hours or more.

Further:

At any point, if I click on the GPS icon and do nothing more than type in my city (exactly the way it was typed already) and hit ENTER on my keyboard … the temperature automatically adjusts itself to the accurate current temp. But if I refresh the page, it immediately changes back to the inaccurate temp.

Can you help me with the details about the developer of the weather element that I’ve requested? Are you the developer, do you know who the dev is? Why would you tell me to contact the data provider rather than get in touch with the developer. Do you agree with what the data provider said in his response?

We are still trying to salvage this otherwise elegant widget/element on a new site. It is clearly capable of displaying the correct temperature, but can only do so once every few hours when it “phones home” to get the data, instead of every few minutes. In the meantime, our temp looks non-credible.

Firebox is behaving exactly the same as Chrome and displaying disparate temperatures at the same lag. The manual GPS entry method mentioned above results in the exact same thing in Firefox as Chrome.

Thanks for your help.

Post count: 22421

Hello,
We are the developer of our own widget. There is no other developer. The problem on your end seems to be different however. It is not an inaccurate widget. it is either a caching issue or you simply did not type in the city precise enough. Please note there are more cities on the globe with the same name so yours simply could have detected a different city.
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate the issue. Please also provide the city of origin and country so we know what temperatures to reference in our tests.

Thank you!

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