I purchased Newspaper 7 about 8 or 9 months ago but have just recently installed it, so I hope my support is still honored.
The previous Theme was The-7, which also included the Visual Composer plugin.
But when I switch to the Newspaper 7 theme, everything works except for the webpages containing the Visual Composer code (which appear blank with no error message).
I’m able to edit and save these pages using the Backend Editor, they still won’t load (are blank) in the browser.
I’ve tried downloading a fresh copy of the theme and deleting/re-installing the js_composer plugin from the zipped theme download, but nothing works.
Can you please assist?
I’ve never used the TagDiv Composer. I just thought I should provide the error message for when I tried it.
But thank you, because I no longer get the error message from the TagDiv Composer when Visual Composer is deactivated.
Also, I’m new to this technical stuff… Is there somebody from the Newspaper 7 Theme creators that gets assigned to assist me?
Hi,
This usually happens as Chris says wen editing a page created with visual composer with the new page builder. It is not recommended using both builders on the same page. Only use one or the other. If a page was created with one or the other, it has to be re-created with the second page builder in order to use it properly. The content is not compatible with both at the same time. Please use this guide to transition from visual composer to the new page builder: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Thank you!