Hi
After installing the newspaper theme, my website (Sahramarocain.com) has become unreachable. I mean it does not load directely. I fixed the problem twice by deleting the cache, however the problem has become repetitive.
Thanks,
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
After desactivating some plugins, I see that the problem has been fixed.
Thank you for your reply.
Hello!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
