Website can't running after add element "slide" on main page.

Posted in: Newspaper
Post count: 6

Website http://www.knockfoto.com can’t running after add element “slide” on page.

When I update new version newspaper latest and want to add element on main page and I add “slide” on main page but it can’t running stop loading page and jam . I try remove “slide” on main it loading proper and add “slide” again it still same can’t running stop loading page and jam. it quite sure for me try many times element “slide” have problem with my website page can’t running. can you please recommend.

Best,
knockfoto

Post count: 23312

Hello Knockfoto,

I have inspected your website and I saw that you are using such an untested plugins which can interfere with the theme core files and cause a lot of unknown issues. Please try to disable all of these, leave just only the required and tested plugins and check the results.

Thanks for your understanding!

Post count: 6

Hi, I tried disable all untested plugins and only Tested Plugins Contact form 7, Font Awesome 4 Menus, WordPress (Yoast) SEO, Visual Composer, tagDiv Composer, tagDiv Social Counter, tagDiv Speed Booster it running stop loading page and jam or only used Visual Composer it still same every I tried disable all plugins it running stop loading page and website jam. Just add element “slide” on page. I will leave it foe you can inspect website agin. http://www.knockfoto.com

Thanks for your understanding!

Post count: 20688

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the issue is still present. Try adding the slide element on a new page as a test. The whole website should not break just by adding a slide on a page.

Thanks

Post count: 6

Hi, I tried make the parameters with your guide and add element “slide” on front page it still same issue running stop loading page and website jam but when I add element “slide” on other page such as http://knockfoto.com/contact

it working or add new page add element “slide” it working. Why present front page it not working with element “slide”.

Post count: 20688

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in your email.

Thanks

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