Please note that my website https://facesoman.com/ is not opening. It says ERR_SSL_UNRECOGNIZED_NAME_ALERT
My SSL certificate is in place and active, therefore I contacted HostGator support person for this issue and this was his answer:
‘I was able to check that there are certain plugins on your WordPress website that are in conflict with your other plugins and themes. On this matter, you may need to coordinate with a website developer to check it further with you and also to fix the issue with the plugins’.
A request to look into the same asap.
Regards,
Sophia
Hello Sophia!
This site can’t be reached. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
These are the error logs from your website:
/home2/qzj6hn7y/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php
/home2/qzj6h in /home2/qzj6hn7y/public_html/wp-content/plugins/td-cloud-library/td-cloud-library.php
Which direct to the plugins under your website.
Hello Sophia!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Done! Thank you.
Hello Sophia!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Please include a link to this topic in order to identify you.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
