Website tries to load a file in an server's IP

Posted in: Newspaper
Post count: 26

Hello,

As weird as it sounds, my site is taking 40 seconds to load because tries to load a JPG and the URL starts with an IP. I’ve searched the whole database and that IP is not there. I did found that IP, surprisingly in the information_schema database, that as you may know, that database is not editable.

BTW that file is not in my server. This is the weirdest error I’ve found in 10 years.

Can you help to get rid of that?

Thank you

  • This topic was modified 5 years by fferrero.
Post count: 35449

Hi fferrero,

Please provide me a link to your website to can inspect the problem and see from where it can be.

Thank you!

Post count: 26

Hello,

Here it is the link: https://bit.ly/3b52C9Y

Take a look at the menu, it takes a lot of seconds because it is waiting for the JPG I described in the first post.

Thanks!

  • This reply was modified 5 years by fferrero.
Post count: 35449

Hi,

This image appear to be on this element -> https://i.imgur.com/SK8dKZp.png please edit the homepage with tagDiv Composer, click on this element and check the image -> https://i.imgur.com/IQc8n8z.png
Also please check the menu you have set and make sure that you have this option disable -> https://i.imgur.com/wbj2Q7Y.png

Let me know the results!

Post count: 26

Hi,

Thank you very much for your reply! Yes, that was exactly the problem. The weirdest thing is that the image was (and was not) there. There wasn’t an image’s placeholder that appears when there is no image selected. But as soon as I clicked in the little square to replace the image (transparent) something was indeed there, but it has no URL or any detail.

Anyways, extremely weird but already solved.

Thank you very much!

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