Weird problem with Gravity Forms

Posted in: Newspaper
Post count: 38

I have a weird problem with Gravity Forms when the plugin is installed.

Sometimes, when saving a post that was created via Gravity Forms, it will not save, giving an Error 500.

This only happens when Newspaper is activated. If any other theme is activated, it saves without a problem.

Post count: 35449

Hi,
The gravity forms is not a tested plugin, therefore I can not say if this is compatible or not with our theme, but usually the 500 errors are related to the server and can appears when it is a plugin conflict or it request to much resources.
How to Fix the 500 Internal Server Error in WordPress
Thank you!

Post count: 38

I don’t think it’s anything to do with WordPress as it only happens with the Newspaper theme, as mentioned above, and I’ve been using Gravity Forms for 15 years with no problems, so the only solution will be to change theme.

Post count: 35449

Hello,
If you want we can take a look at this situation, for this will need wp-admin and cPanel access. Those can be provided via email at contact@tagdiv.com, but we can not promise that we can resolve the problem.
Thank you!

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