So, I have purchased this theme from ThemeForest ( perhaps the only place to buy this theme) with 6 months support and I haven’t extended the support . So, I want to know few things about what will happen once my support period ends.
1. Will I be able to login to this tagdiv forum and will be able to read all my published threads and Tagdiv team’s response on my threads?
2. Will I be able to read other helpful threads and your responses to it ?
3. Will I be able to extend my support for concessional rate or to get the support ever again I have to buy the theme even when I already have the lifetime update license of this theme?
4. Will I be able to edit/modify my all responses or threads here under this post?
5. What are any other limitations that will be imposed on me other than asking for a help or to create a new support tickets?
Thank you.
Hi,
We have not taken any measures for users that have the support expired for the moment.
It is hard to say what will happen in 6 months but I can provide the information that applies now.
1) You will still have access to this forum without restrictions
2) Yes of course!
3) I think you can extend the support from envato even after it expires. I can’t say for sure as envato makes the rules, not us. We try to make our customers happy and they help us back with a 5 star rating…maybe 🙂
4) Users here on the forum have the ability to edit their reply but it is time-related. You can only modify a reply for a few minutes after you post it…I think it’s about 20 or so minutes. Once this passes, you cannot edit the reply anymore.
5) At the moment THERE ARE NO LIMITATIONS 🙂 We did not limit anyone even if the support expired. We provided support just as we did before. I cannot say for sure about 6 months from now though. 6 months ago support was free of charge so things move kind of fast-paced in this line of work.
Thank you!
Tell me about all those places where I can give you and this amazing Tagdiv team 10 out of 10 stars. 🙂 😀 In fact, while going through various threads here. I felt like a well advanced WordPress users community here. It’s overwhelming feeling to be part of this family 🙂
Long live! 🙂
Cheers!!
Nitesh Manav
Hi,
You can rate our theme on the envato platform: https://themeforest.net/item/newspaper/5489609
Thank you!
Yup! Thank you 🙂
I’ll give you guys a good rating. You have been timely with your help and very polite. And of course the theme works pretty well.
Thank you for your appreciation!
User feedback is very important to us.
