WhatsApp Sharing Not Working On Mobile Devices

Posted in: Newspaper
Post count: 11
ajju23
#301042
Jun 16, 2019 at 1:20 am

Hi,

The whatsapp share button is not working for my website. When i click on whatsapp share button…
The new tab pops up with a URL: whatsapp://send?text=…

Please help me to resolve this issue.

Post count: 35449
Calin
#301252
Jun 18, 2019 at 1:31 pm

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all plugins and let only tagDiv Composer , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please provide me a link where I can check the whatsapp share button.

Thank you!

Post count: 11
ajju23
#302082
Jun 21, 2019 at 8:56 pm

Hi Calin,

Here is the website link: https://apuzz.com

I have enabled the whatsapp feature. Please try to check if this works for you.

  • This reply was modified 7 years by ajju23.
Post count: 35449
Calin
#302246
Jun 24, 2019 at 10:37 am

Hi,

I’ve tested with my mobile the whatsapp share button and this is working -> https://www.screencast.com/t/NXuPWKtNj

We suggest you extend your support if you still need our help with your website or add extra keys that still have support.
Please check this article -> https://forum.tagdiv.com/cant-post-reply-support-forum/

Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.