Wheel of death using TagDiv composer on new install

I can’t seem to add any elements to the website I have just installed Newspaper on.
I don’t have any extra plugins installed.
When I drag items over I just get a spinning wheel and grey panel.
I have check php settings and these seem to be fine.

I am having the same issue.

When I open Chrome’s Dev Tools and view the console panel, I can see a 403 Error—see below:

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-slider,j&load[]=query-touch-punch,iris,wp-color-picker&ver=4.8.2:4 POST http://70.32.90.114/wp-json/td-composer/do_job?tmp_jobId=0&tmp_blockUid=undefined&uuid=b987a889-324b-08d4-1ae8-a3d616068158&post_id=5 403 (Forbidden)
tdcJobManager.addJob – Error callback – textStatus: error errorThrown: Forbidden

Thanks for your reply.

I am using the latest theme version and I’ve installed it via FTP. I can confirm that my system parameters match those which were recommended and the only active plugins are the two that were installed via the theme (tagDiv Composer and tagDiv Social Counter).

I really need to get this working ASAP, as I have a deadline I need to hit.

Thanks

I’ve loaded this theme to another fresh install of WordPress on another server, and the issue persists.

Until this issue is resolved, this theme is unusable.

Please let me know how I can get this fixed.

I too have checked https://forum.tagdiv.com/system-status-parameters-guide/ before I posted the message.

I will reinstall via ftp. But I don’t think this should be an issue as it is a brand new website with nothing on.

I’ve had this problem on multiple servers and install attempts dating back to Newspaper 8 release…have always had to use the old js_composer.

Now I put Newspaper on a new WordPress install on a test server. Clicking “tagdiv composer” from the Edit Page screen results in a white screen with an animated circle, indefinitely. Same problem I’ve experienced in the past.

a) disable all minification plugins, caching
b) check for bug in version of Yoast SEO conflicting with page builders
c) clear transients with WP-optimize
d) resave permalinks before using
e) consider adding explicit paths to website in wp-config.php while also increasing default RAM from 40MB to 64MB
f) make sure you clear caching in Chrome if hadn’t been done when switching themes and such with your website
g) disable plugins not included with theme if still having problems
h) TIP: ‘create’ your blank page FIRST, then open it with TD Composer to edit; that’s what I do — can help mitigate php transients and timeouts, where the ‘session’ dies before you actually finish editing and thus page never actually made, so nothing actually happens. Happened to me on one site with php 5.4, but 5.6 totally fixed that nonsense. If you’re still using php prior to 5.6 you’re likely DOOMED! 😉

( food for thought while doing my backups this week; I don’t work here or speak for tagdiv so ignore my ramblings unless it sparks your imagination! )

Hi

Has anyone figured this out? Because I think I’m experiencing the same issue…

Hi Chris,

Thanks for all of your comments and suggestions. I am pretty sure I have done everything. Only thing I will check with my host is e)

But I am very disappointed as I have installed this on a brand new site, we should not have to do all of the above to get a theme up and running.

I need to get cracking with the site.

http://babababoom.ln1.function44.com

How do I send a private message so you can log on?

Hi
Thanks for the solution via email – all sorted.

Everyone who has this issue – please see below

It seems that you have some restrictions on your server and you cannot access your index.php/wp-json/td-composer and that’s why you cannot make anything with this plugin, sorry! This error can be solved only by your hosting provider team. Please tell the problem and request to solve it by adding permissions for this file.

• This reply was modified 8 years by vickyjacko.