when editing, always download the file

Posted in: Newspaper
Post count: 9
hendiana
#202802
Nov 22, 2017 at 11:00 am

when editing the page or settings in wp admin, always appear download file. Can you help me?

  • This topic was modified 8 years by hendiana.
Post count: 22421
Bogdan B.
#202849
Nov 22, 2017 at 2:06 pm

Hello,
This is strange, we have no reports of such issue.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

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