When I Share a Post at Facebook, HELP!

Posted in: Newsmag
Post count: 14

Hello, i updated to latest version of the theme. But now when i try to share my post at facebook i get a problem like this;

http://prntscr.com/6xiuvf

Help! Help!!!!!!!!

Post count: 7909

Hi,

I have checked you site and seems to work fine now – http://screencast.com/t/e0M0XUzu5d
If you still have this issue, please take a look at this topic maybe will help – https://forum.tagdiv.com/topic/facebook-share-in/#post-45153

Thanks!

Post count: 9544

Facebook sometimes has trouble capturing content — they are aware of this and have *FINALLY* added a fix (!). If it hangs and just does nothing, it’s a time out issue with FB. However, if you can at least get the bottom box on FB to populate with something even if it’s just your site URL, you can then on FB click the “time posted” and there is now a drop down to “recapture the attachment content” or some similar verbiage, and it will refresh the capture and get the stuff again. I’ve had to do this several times this week — regardless of theme — like the famous “missing photo” issue, or the missing headline/description under photo issue — seems to work.

They do still have instances of “nothing happens” when going to share. And you can test these behaviors by manually going to your own “page” or time line and just pasting in URL from your site …

at least their new “recapture content” feature seems to work — which is great vs nothing at all 🙂

Post count: 14

Thank you so much 🙂 I feel so glad when i see your quick and helpful answers 🙂

One last question, will there be an update ever, to make this temp wider? No, i dont want the newspaper theme i love newsmag but few issues were making me crazy :/ with the last update they’re gone now. but The only problem now is the template’s width. And the big picture on the grid layout could have been a slider. Phew, i have so much to ask. Anyway, one last answer please. And have a nice day.

Thanks!

Post count: 6600

Hi,

Unfortunately we don’t plan to change the theme’s grid width and this is not an easy job so if you need this you’d have to hide a developer to make the necessary modifications for you as we cannot offer custom work at the moment so we can’t do it for you (please let me know if this isn’t what you’ve asked as I’m not sure you refer to the grid’s width).

The newspaper theme’s grid will also be changed starting with it’s fifth version, from 1170px to around 1068px and the big grid’s large image can’t be set as a slider using theme’s settings, I’ll consider this a suggestion for future version.

Thanks

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